If you are unhappy with the outcome of our final position you may be able to ask the Legal Ombudsman to become involved in your complaint.  The time limit for referring a complaint to the Legal Ombudsman is generally six months from the date when we give you our final written response to your complaint.

The Legal Ombudsman can be contacted at:

The Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ.

Email: enquiries@legalombudsman.org.uk

Tel: 0300 555 0333

Website: www.legalombudsman.org.uk

The Solicitors Regulation Authority can help you if you are concerned about the behaviour of our any of our team members. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.